Understanding the importance of Internal Customer Relations

Internal customers Relations are a relatively new concept. The Supply Chain and Procurement/Purchasing in particular primarily exist to support internal stakeholders who in essence are their customers. A standard mistake made time and again within professional supply chain from rank and file to management,  is the underestimation of importance of those “internal customers” too which … Read more

Introduction to basic building blocks of Practical Purchasing

Many junior buyers or people new to the field of purchasing have little or no conception of what purchasing involves as a job beyond basic functional buying. The intent of this article is to provide clarity on some very basic facets of the functional or tactical buyer’s area of responsibility. Understanding the basics of Supplier … Read more


  Numerous compelling reasons exist that makes the concept of employing a non- permanent procurement professional advantageous such as: Increased Flexibility Access to skills, expertise and resources beyond the current internal ability of the department, for only as long as required. Guaranteed Neutrality, with client organisations best interests at heart Ability to cost effectively develop … Read more

Shopfloor Safety

Paramount to any operational environment is workplace safety. Comprehensive workplace safety is made possible only through documented procedural guidelines and implemented practices, which is effectively enabled by total staff involvement, irrespective of seniority, at all times. The most obvious but also often the most overlooked or ignored workplace safety elements are: SAFETY CODES & GUIDELINES-Ensure … Read more

Due Diligence Within Procurement

Some while ago I was asked by a fellow Procurement professional what I do. When answering that part of the SCM services/solutions that I specialise in is DUE DILIGENCE consulting, I was ‘gobsmacked” when further asked by the same individual, the relevance and definition of such. It’s always astounded me as to what the average … Read more

Asset Disposal

Many business executives are unsure as to what the exact nature, difference and tactical benefits are to using professional Asset Disposal Management specialists over the obvious brokers, auctioneers and wholesalers.   Q: What does an Asset Disposal Manager do? A: An asset disposal manager (ADM) works on a project by project basis to assist the … Read more